Terms & Conditions – TeleDukan

Welcome to TeleDukan. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing any order.

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1. General Use

By using TeleDukan, you confirm that you are at least 18 years old or using the website under the supervision of a guardian. You agree to use this website only for lawful purposes.

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2. Product Information

We try our best to ensure all product descriptions, images, and prices are accurate. However, minor variations may occur due to lighting, display differences, or supplier updates.

TeleDukan reserves the right to change product prices or availability without prior notice.

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3. Orders & Acceptance

• Placing an order does not guarantee acceptance.

• We reserve the right to cancel or refuse any order.

• Order confirmation will be sent via email or contact details provided by the customer.

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4. Pricing & Payment

• All prices are listed in PKR (Pakistani Rupees).

• We offer Cash on Delivery (COD) across Pakistan.

• Prices may change at any time without notice.

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5. Shipping & Delivery

• Delivery time is usually 2–5 working days depending on location.

• Delays may occur due to courier issues, weather, or unforeseen circumstances.

• Shipping charges (if applicable) are non-refundable.

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6. Returns & Refunds

We offer a 7 Days Easy Return Policy. Customers can request a return within 7 days of receiving their order if the product is eligible.

Refunds will be processed after product inspection and approval.

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7. User Responsibilities

Customers must provide accurate information (name, address, phone number). TeleDukan is not responsible for delays or failed delivery due to incorrect details.

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8. Limitation of Liability

TeleDukan is not responsible for indirect damages, delays, or losses caused by third-party courier services or external factors.

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9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy page for details on how we collect and use your data.

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10. Changes to Terms

TeleDukan reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page.

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11. Contact Us

For any questions regarding these Terms & Conditions, you can contact us at:

Email: order@teledukan.com

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